Terms of Service

Welcome to Oud Bin Ali. By accessing our online store or placing an order, you agree to the following terms and conditions.

1. Products and Descriptions

We do our best to ensure that product descriptions, images, and prices are accurate. However, slight variations in product appearance or packaging may occur. Product availability is subject to change without prior notice.

2. Orders and Payment

Customers must provide accurate information when placing an order. All orders are subject to product availability and confirmation. Available payment methods and applicable prices will be displayed during checkout.

3. Delivery

Delivery times may vary depending on the delivery location and other circumstances. Customers are responsible for providing accurate delivery details and ensuring that someone is available to receive the order.

4. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to Oud Bin Ali's applicable policies and the consumer protection laws of Kuwait. Any applicable conditions will be communicated to customers.

5. Order Cancellation

Oud Bin Ali reserves the right to review or cancel orders in cases of product unavailability, pricing errors, or suspected fraudulent activity, subject to applicable law.

6. Customer Responsibilities

Customers must provide correct information and use the online store lawfully. Any unauthorized use of the store or its content is prohibited.

7. Privacy

Customer information is used as necessary to process orders, arrange deliveries, and provide customer service. Personal information will be handled in accordance with applicable laws and the store's privacy practices.

8. Changes to These Terms

Oud Bin Ali reserves the right to update these terms when necessary. Any changes will take effect upon publication, subject to applicable law.

9. Governing Law

These terms are governed by the applicable laws and regulations of the State of Kuwait.

By using our online store or placing an order, you acknowledge that you have read and understood these Terms of Service.